PreciseHR

Privacy Policy

Last Updated: February 8, 2026

1. Introduction

PreciseHR ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

  • Name, email address, and phone number
  • Company name and job title
  • Account credentials (username and encrypted password)
  • Payment and billing information
  • Employment and HR-related data (when using our services)
  • Communication preferences

2.2 Automatically Collected Information

When you visit our website, we automatically collect:

  • IP address and browser type
  • Device information and operating system
  • Pages visited and time spent on pages
  • Referring website addresses
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use your personal information for the following purposes:

  • Providing and managing our HR services and software
  • Processing transactions and billing
  • Communicating with you about our services
  • Improving our website and services
  • Sending newsletters and marketing communications (with consent)
  • Complying with legal obligations
  • Protecting against fraud and security threats

4. Legal Basis for Processing

We process your personal information based on:

  • Your consent (which you can withdraw at any time)
  • Performance of a contract with you
  • Compliance with legal obligations
  • Our legitimate business interests

5. Information Sharing and Disclosure

5.1 Third-Party Service Providers

We may share your information with trusted third-party service providers who assist us in:

  • Website hosting and maintenance
  • Payment processing
  • Email delivery and marketing
  • Analytics and performance monitoring
  • Customer support services

5.2 Legal Requirements

We may disclose your information when required by law or to:

  • Comply with legal processes or government requests
  • Enforce our terms and policies
  • Protect our rights, property, or safety
  • Prevent fraud or security issues

5.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Encryption of data in transit and at rest
  • Secure authentication and access controls
  • Regular security assessments and updates
  • Employee training on data protection
  • Incident response procedures

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. When information is no longer needed, we securely delete or anonymize it.

8. Your Privacy Rights

Under Canadian privacy law, you have the right to:

  • Access: Request a copy of your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Withdrawal of Consent: Withdraw consent for processing
  • Portability: Request your data in a portable format
  • Object: Object to certain types of processing
  • Complaint: File a complaint with the Privacy Commissioner of Canada

9. Marketing Communications

With your consent, we may send you marketing emails about our services. You can opt-out at any time by:

  • Clicking the "unsubscribe" link in our emails
  • Contacting us directly
  • Updating your preferences in your account settings

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

11. International Data Transfers

Your information may be transferred to and processed in countries outside of Canada. We ensure appropriate safeguards are in place to protect your information in accordance with this policy.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on our website and updating the "Last Updated" date.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Privacy Commissioner of Canada

If you have concerns about our privacy practices, you may also contact:

  • Office of the Privacy Commissioner of Canada
  • Website: www.priv.gc.ca
  • Toll-free: 1-800-282-1376
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